Chess ICT is proud to support businesses with reliable, leading edge communications without them having to worry about a costly infrastructure or phone bill. Our services overcome problems associated with traditional telephony, offering the ability to manage communications in a multi-device environment, connecting your colleagues, customers and remote workers in a simple, user friendly way that is cost effective no matter where they are in the world.
Working in partnership with some of the leading telecom vendors, we can support your entire communications system. Your Chess ICT Account Manager will tailor a package specifically for your business, including supply, installation and on-going support as and when required. Our aim is to provide your business with an enhanced communication platform that you can rely on.
Traditional telephony methods are quickly yielding to Voice over IP (VoIP) technology, also known as IP Telephony and Internet Telephony. It makes international and multi-branch voice communications a lot cheaper. Studies have shown that, compared to using a Packet-Switched Telephone Network (PSTN) line, using VoIP can potentially make you save up to 40% on local calls and up to 90% on international calls.
Working with our call billing partners, we will analyse your existing telephony costs and advise how you can make significant reductions and provide an efficient system based on the leading Avaya IP Office platform. The wide range of user and management features we can provide as part of your telephony and VoIP system include:
Chess ICT will support and maintain your phone system and handsets as part of your IT infrastructure. All administrative changes, user additions, routing options etc. are included as part of our telephony support package.
Chess ICT's hosted telephony services offer clients an effective and viable alternative to a traditional system, particularly for companies which operate from more than one office or have staff working from home who need telephones. Hosted at a remote, centralised location, this service is delivered through the internet via ADSL or leased lines. It allows customers and colleagues to connect at a minimal cost and calls can even be transferred as if it was to a phone in the next room. Incorporating all of the standard functionality of a traditional telephone system, Hosted VOIP can also feature as soft phones for desktop and laptop devices as well as Apps for the majority of smart phones and tablets on the market, ensuring that you can be in contact anywhere, on any device.